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How to apply a coupon code to an existing account
If you have an unredeemed coupon and you are an existing GameTap subscriber, please contact us by submitting a ticket.
Give us your TapID / Screenname, your email address, and information about your coupon, including the code and where / how you received the code. A GameTap Customer Service Representative will get in touch with you.
If this document does not fit your needs, you can ask a question. If your problem persists, check out the GameTap Community Forums for a quick response to your issue. It is possible that someone has already solved the problem you are encountering. You can also reach Technical Support by submitting a service request by cliking below.
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