Search
 
Support and Customer Service
Document [Errors: 25008, 25013, 25014] The GameTap player needs an update, but the updater cannot continue. A file may be missing or malformed or the error may be due to a security feature of your operating system.
Errors: 25008, 25013, 25014

"The GameTap player needs an update, but the updater cannot continue. A file may be missing or malformed or the error may be due to a security feature of your operating system. "
  1. Close all instances of your browser
  2. Verify that the GameTap process is not running by using the task manager:
    1. Click Start
    2. Click Run
    3. Type taskmgr into the Run field
    4. Click the Processes tab
    5. Look for GameTapPlayer.exe
    6. If you find this process running, right click on GameTapPlayer.exe and select End Process
    7. Close the Task Manager
  3. Backup your games directory
  4. Reinstall the plugin
  5. If the problem persists, please Submit a Service Request.
Ask a question

If this document does not fit your needs, you can ask a question. If your problem persists, check out the GameTap Community Forums for a quick response to your issue. It is possible that someone has already solved the problem you are encountering. You can also reach Technical Support by submitting a service request by cliking below. Question...

Properties

This document has been seen 348 times.

This document has been ranked by 283 visitors           3.0318021201413425 .

You can rank this document

Send by EMail

You can send this document by EMail Send...