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Support and Customer Service
Document Issues with the SmartJoy Plus USB Adapter
You may experience difficulty with your controller if you're using a SmartJoy Plus usb adapter to connect a PlayStation 1/2 Dual-Shock Controller to your PC. See below for a description of this issue:
  • Hardware: SmartJoy Plus USB Adapter
  • Symptoms: Analog sticks on your Dual Shock Controller do not function as expected if set to digital mode. If set to analog mode you're unable to configure the D-Pad functions.
  • Source: While it is possible to use some usb adapters to connect a PlayStation 1/2 Dual-Shock Controller to your PC and use it in GameTap, the SmartJoy Plus adapter has been reported to be incompatible.
  • Status: No plans for a fix at this time. Other adapters of this type will function properly with GameTap.
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