Eptica Self Service Module

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GameTap Software Support

Installation Errors

Available documents

[Error: 25010] The GameTap player needs an update, but the updater cannot continue. It may be due to a security feature of your operating system or that your computer is low on system resources.
[Error: 25011] The GameTap player needs an update, but the updater cannot continue. It may be due to a security feature of your operating system, a network problem, or that your computer is low on disk space.
[Error: 25015] The GameTap player needs an update, but the updater cannot continue. Please log in to your operating system as an administrator and try again.
[Error: 25019] The GameTap player needs an update, but the updater cannot continue while this computer is running in Protected Mode.
[Error: UD04] The GameTap updater was terminated abnormally. Please close your web browser and try again If that does not work, you may need to reinstall the GameTap player.
[Error: UD06] The GameTap updater was terminated abnormally. You may need to reinstall the GameTap player.
[Error: UD07] The GameTap player needs an update, but the updater cannot continue because drive C: is full. Please free up some space on your disk and try again.
[Error: UD24] The GameTap player needs an update, but the updater cannot continue.
[Errors: 25000, 25001, 25002, 25003, 25004, 25007, UD03] The GameTap player needs an update, but the updater has failed. It may be due to a security feature of your operating system.
[Errors: 25005, 25006, UD08] The GameTap player needs an update, but the updater cannot continue. A file is missing. Please reinstall the GameTap player.
[Errors: 25008, 25013, 25014] The GameTap player needs an update, but the updater cannot continue. A file may be missing or malformed or the error may be due to a security feature of your operating system.
[Errors: 25016, 25017, 25018] The GameTap player needs an update, but the updater has failed. Please backup your games and reinstall the GameTap player.
[Errors: UD01, UD02] The GameTap player needs an update, but the updater has failed. Please close your web browser and try again.
[Errors: UD11, UD12, UD13, UD14, UD15, UD16] The GameTap player needs an update, but the updater cannot continue. Please verify your internet connection is working and try again.
Common Installation Troubleshooting Steps

Documents already seen