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How do I change my billing cycle from monthly to yearly or vice versa?
In order to change this information, you will first need to cancel your GameTap account. At the end of your current billing period, your account will return to the Free Pack. At this time, you can resubscribe to your previous pack with your new billing cycle.
We apologize for the inconvenience.
Note: You can still access and play games in your canceled subscription until your subscription end date.
If this document does not fit your needs, you can ask a question. If your problem persists, check out the GameTap Community Forums for a quick response to your issue. It is possible that someone has already solved the problem you are encountering. You can also reach Technical Support by submitting a service request by cliking below.
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